Clone of GM Performance Evaluation Form

GM Performance Evaluation Form

Spring, 2026
GM Name *

First NameLast Name
GM Email*
example@example.com
Location*
DO Name*
DO Email*
example@example.com
Core Leadership Impact Areas

GMs are evaluated based on how effectively they run their location, lead their team, and deliver consistent results aligned with CRG standards. (Effective performance reflects strong, consistent delivery in role. Ratings above this should reflect meaningful impact beyond standard expectations.)
Needs ImprovementEffectiveHighly EffectiveSets the Standard for Others

Business Performance & Execution*

Rows	Needs Improvement	Effective	Highly Effective	Sets the Standard For Others
Demonstrates OWNERSHIP of restaurant performance (sales, labor, cost control, profitability)
Drives sales through execution, guest experience, and team engagement
Manages labor, scheduling, and productivity effectively
Maintains strong financial discipline (food cost, comps, waste, etc.)
Identifies OPPORTUNITIES to improve performance and takes action

Hospitality & Guest Experience*

Rows	Needs Improvement	Effective	Highly Effective	Sets the Standard For Others
Models RESPECT and KINDNESS in every guest and team interaction
Ensures consistent delivery of CRG hospitality standards
Actively engages with guests and leads from the floor
Addresses guest feedback and issues with urgency and OWNERSHIP
Builds a culture where hospitality is expected, coached, and recognized

Team Leadership, Development & Accountability*

Rows	Needs Improvement	Effective	Highly Effective	Sets the Standard For Others
Builds a strong team by hiring, identifying, developing, and retaining top talent
Creates OPPORTUNITY for team members to grow and advance and coaches effectively
Provides clear expectations and feedback with HONESTY and RESPECT
Holds managers and team members accountable with FAIRNESS and consistency
Addresses performance issues directly and in a timely manner
Develops assistant managers and future leaders

Operational Discipline & Standards*

Rows	Needs Improvement	Effective	Highly Effective	Sets the Standard For Others
Ensures consistent execution of operational standards across all shifts
Maintains strong follow-through on administrative and compliance requirements (I-9s, training completion, audits, etc.)
Delivers consistent food quality, cleanliness, and brand standards
Creates structure, organization, and consistency in day-to-day operations
Does not allow standards to slip and addresses issues quickly and directly

What has this leader done this year that made the biggest impact on their restaurant (business, team, or guest experience)?*
Where does this leader need to improve to increase their impact? What is holding them back?*
How effectively is this leader building their leadership bench?*
Ready now for a larger or more complex location / next-level roleOn track for growth with continued developmentStrong and stable in current roleNeeds improvement to meet expectations
What would need to be seen for them to take the next step?*
Please identify 2-3 specific, measurable goals for this individual to focus on over the next review period. If applicable, include any recommended training or development programs that may help them achieve these goals.*
Any additional comments or notes?
Scheduled Performance Review Date

MonthDayYear
Please indicated the projected date of the review conversation.
Self Evaluation Upload*

Please upload the team member's self evaluation form
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GM Performance Evaluation Form